Microsoft 365 Faces Widespread Outage; Word, Excel & Outlook Affected

Washington: Microsoft Corp’s product suite, which includes Word and Excel, faced a significant outage on Monday, impacting over 15,000 users, as reported by the outage tracking website Downdetector.com. Users experienced difficulties accessing these popular Microsoft applications, raising concerns among the affected individuals.

In response to the situation, Microsoft acknowledged the issue and took to Twitter to inform users that they were actively investigating the problem, specifically related to accessing Outlook on the web. The company’s statement indicated that they were working to identify and resolve the underlying cause of the outage promptly.

We're investigating an issue with accessing Outlook on the web. Further details can be found under EX571516 in the admin center.

— Microsoft 365 Status (@MSFT365Status) June 5, 2023

Despite the widespread reports and user complaints, Microsoft did not provide an immediate comment to the media, who had requested clarification regarding the outage reports on Microsoft 365. This lack of response from the company left users and industry experts wondering about the nature and severity of the issue.

This incident is not an isolated event for Microsoft’s services, as they have experienced multiple outages since the beginning of the year. These recurring disruptions have raised concerns about the reliability and stability of Microsoft’s suite of products, particularly for businesses and individuals who heavily rely on them for their daily operations.

Downdetector.com, an outage-tracking website, played a crucial role in monitoring and reporting the Microsoft outage. The platform collates status reports from various sources, including user feedback, to provide real-time updates and insights into service disruptions.