Chicken Biryani Without Chicken, Bengaluru Restaurant Fined by Consumer Court  

Bengaluru: The Bengaluru city consumer court has ordered a restaurant to pay Rs 1000 as compensation for the ‘mental agony’ it created for a customer by serving chicken biryani, without chicken in it, reported The Times of India. The restaurant will also have to refund Rs 150 towards the price of the biryani plate to the consumer.

According to the report, in April this year, a man named Krishnappa and his wife ordered a chicken biryani from this restaurant and took the parcel home. However they found that the restaurant had provided only biryani rice without any meat in it.

When Krishnappa called up the restaurant and informed the restaurant about the mistake, the restaurant owner promised to replace the order in a few minutes. But the order was not replaced even after two hours and Krishnappa’s calls to the restaurant went unattended.

Aggrieved by it, Krishnappa served a notice to the restaurant, which was not responded by its owner.

So, Krishnappa approached the Bengaluru Urban District Consumer Disputes Redressal Commission in May with a complaint against the owner of the restaurant demanding Rs 30,000 as compensation.

Considering his argument, the judges ordered the restaurant to pay compensation and refund to the customer.

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